I have been asked to clear my Java/JRE cache. How do I do this?

January 13, 2011
by The ICT FAQ Monkey

If you were using ICIS at the time the JRE upgrade took place on your machine, it is likely the files used by ICIS will have cached with the old version and will be updated. If you want to avoid this, you can clear your JRE cache. You may also be asked to clear your cache by ICT support, if so, follow the following instructions

Go to Start -> Control Panel -> Java.

The Java Control Panel will appear as below.

Click on “Settings in the lower part of the form

Java Control Panel

The following section will then appear. Click on “Delete Files”

Java temporary file settings

Keep both boxes ticked and press OK. Wait for the form to close, then process OK on the form left open, and again on the main control panel form.

Then try to load the ICIS form again, the message should not appear again.

Java temporary file deletion

 

 

 

One Response to “I have been asked to clear my Java/JRE cache. How do I do this?”

  1. ICT FAQ-Helping you to work with IT at Imperial College. Problem accessing ICIS in Firefox following security threat on Java SE Plugin says:

    [...] 2 – Download the latest version of the plugin manually (you would need to have administrative rights to do so, and would need to ensure you select the correct version). As ICT is looking to push this upgrade in the very near future, it would be best to wait until this is done. If you cannot wait, please contact the ICT service desk to have the upgrade carried out manually by your local ICT engineers. Please note that either downloading and installing the latest version of JRE 1.6 yourself could lead to corruption of the plugin install, and in some cases, might require for ICT to assist with the machine’s installation, or rebuild the install. We advise you clear your Java cached files after upgrading from an earlier version of the plugin. To do so, follow the instructions at http://www2.imperial.ac.uk/blog/ictfaq/2011/01/13/i-have-been-asked-to-clear-my-javajre-cache-how-do... [...]

Leave a Reply