by The ICT FAQ Monkey
If you were using ICIS at the time the JRE upgrade took place on your machine, it is likely the files used by ICIS will have cached with the old version and will be updated. If you want to avoid this, you can clear your JRE cache. You may also be asked to clear your cache by ICT support, if so, follow the following instructions
Go to Start -> Control Panel -> Java.
The Java Control Panel will appear as below.
Click on “Settings in the lower part of the form
The following section will then appear. Click on “Delete Files”
Keep both boxes ticked and press OK. Wait for the form to close, then process OK on the form left open, and again on the main control panel form.
Then try to load the ICIS form again, the message should not appear again.