Registry

For all academic matters (including admissions enquiries), please contact the Registry

Tuition Fees

If you have a question regarding the invoicing and payment of your tuition fees, please email tuition.fees@imperial.ac.uk or call +44(0)20 7594 8011

Student Accommodation Centre

If you would like to speak to somebody about accommodation, whether it be halls of residence or private housing, you can email the Student Accommodation Centre or call +44(0)20 7594 9444

Imperial College Union

If you would like to know more about the Imperial College Union clubs and societies, or the Union’s Welcome Week activities, please call the Union’s switchboard on +44(0)20 7594 8060 or email union@imperial.ac.uk

International Office

If you are an international student and have questions on visas, registering with the police, opening a bank account, arriving at College, orientation events, or any other issues specific to international students, you can email the International Office on international@imperial.ac.uk or call +44(0)20 7594 8040.

Student Hub

Once you arrive at Imperial, you will find the Student Hub is a great place to go when you require help. To see how the Hub can help you once you arrive, visit the Student Hub website.

Student Financial Support (Scholarships and Funding Advice)

If you would like to enquire about Scholarships or other methods of funding, both before you arrive and once you are here, you can email the Scholarships team on scholarships@imperial.ac.uk or, for more general financial support questions, email the Student Funding team on student.funding@imperial.ac.uk

ICT Service Desk

If you are experiencing any problems using Student e-Service or other College IT facilities, or if you do not know or have forgotten your username and password please email service.desk@imperial.ac.uk or call +44(0)20 7594 9000, remembering to quote your CID.

Please note: Password information cannot be given out via email for security reasons. Therefore, if you have a password query or cannot login to Student e-Service, you are advised to call the Service Desk for an immediate resolution.

Welfare and advice services

If you would like to find out about support services for students, including healthcare, disability advice, wardening in halls, counselling and the tutoring network, select the relevant support service on the welfare and advice website