The Web Guide FAQ site aims to answer common questions relating to managing and editing Imperial’s website from College web editors.
Use the Search Box on the right hand side of this page to ask a question and browse the results to find an answer. Alternatively, select a category related to your enquiry and you’ll see what FAQs are currently available. A full list of FAQs is below.
If you use the Faculty of Medicine CMS, please visit their help and support site [log in required].
If you cannot find the answer to your questions, please contact the ICT Service Desk
- For more information about the College website, please visit the Web Guide.
- For regular updates on College web developments, best practice, site launches and general web trends, follow the Imperial Web Forum blog.
Blogs
- Protected: How to restrict access to a blog
- Protected: Adding a Blog site (WordPress)
- How should I categorise my content?
- How should I respond to comments?
- How do I write and publish a blog post?
- Have you got any blogging tips?
Documents
- Sharepoint Workspace – best practice guidelines
- Sharepoint – How to check that a folder or document within a Library is visible to the public?
- Sharepoint – How to check that a Library is visible to the public?
- Does SharePoint have a file size limit?
- How to upload a document into SharePoint and link to it from your Web page
- Can I restrict access permissions on a file?
- Mapping network drives to SharePoint Libraries
- Recommended naming conventions and illegal characters in SharePoint
- What is SharePoint?
- How do I add or link to a downloadable file?
Downloads
Editing pages
- How to Use Web Clippings
- New CMS Editor Functionality – adding Videos, social media and quotations
- Sharepoint Workspace – best practice guidelines
- Sharepoint – How to check that a folder or document within a Library is visible to the public?
- Sharepoint – How to check that a Library is visible to the public?
- How do I add images?
- How do I change an image?
- How to add a People list to a page
- Does SharePoint have a file size limit?
- How do I add a HTML portlet to a page
- How do I upload Flash Content to a CMS page
- How do I move, copy or delete a page?
- How do I rename a page?
- How do I change the page template?
- How do I change the navigation?
- Issue to be aware of when using hidden Content Items
- How do I manage user groups?
- How to upload a document into SharePoint and link to it from your Web page
- Can I restrict access permissions on a file?
- What is the maximum number of characters I should have in a pages name?
- Why can’t I save changes to Navigation Settings?
- Why do I get ‘Page not found’ error when creating a page?
- Why are changes I’ve made to a page not showing even when I refresh the page?
- Can I do a site-wide text search or search-and-replace?
- How do I use the Mac and Linux versions of the Editor?
- How do I add content to right nav block?
- Mapping network drives to SharePoint Libraries
- Recommended naming conventions and illegal characters in SharePoint
- How do I add content / add more space?
- Which image size should I use?
- How do the item Check-In and Check-Out features work?
- How can I add new pages and subdirectories?
- How are permissions set?
- What is SharePoint?
- How do I save a page as the background version?
- How do I save a page as the current version?
- How do broker pages link to sub-pages?
- How can I add metadata tags to my pages?
- How can I view source HTML?
- How do I add formatted content areas?
- How do I insert tables?
- How do I link to email addresses?
- How do I link to other pages and files?
- Can I use spell check?
- How do I search and replace text?
- How do I begin editing a page?
- How do I save changes?
- How do I add or link to a downloadable file?
- How do I format text?
- How do I copy and paste text?
- How do I add text?
- How do I log into the website?
- How do I edit a page?
Events
- How do I add my seminar to the central seminar list
- How do I add a new event to my listing?
- How do I add an events listing to my website?
Flash
Formatting
- How do I upload Flash Content to a CMS page
- How do I add formatted content areas?
- How do I insert tables?
- How do I format text?
Images
- How do I add images?
- How do I change an image?
- How do I upload Flash Content to a CMS page
- Which image size should I use?
- How do I link from images?
iTunes U
- Video and audio statistics
- What file types does the uploader accept?
- Which resolution should I record my video in?
- Is there a difference in the way that users search for content in the Media Library and iTunes U?
- My existing content has been incorrectly categorised in iTunes U – what should I do?
- My existing content is not appearing in iTunes U – what should I do?
- What are appropriate tags for content I have uploaded to the Media Library?
- What is the rationale for assigning content (items) to categories, channels and collections in iTunes U?
- What are categories, channels, and collections in iTunes U?
- Can I choose to only upload content to the Media Library without publishing it to iTunes U?
- How do I know if my material infringes copyright?
- Can I upload enhanced podcasts to iTunes U?
- How do I know if my upload worked?
- How do I delete my material?
- Can you make changes once the material is uploaded?
- How do I upload content to the media library?
- I have a filming project, can you help?
- How do I edit audio and visual material?
- What is your content removal policy?
- Do you lend equipment?
- Is content uploaded to iTunes U immediately?
Links
- How do I link from images?
- How do I link to other pages and files?
- How do I add or link to a downloadable file?
- How do I add a link?
My Imperial
- My Imperial – Have your home page content settings changed?
- ‘My Imperial’ feedback
- New features released for ‘My Imperial’
- What is Single Sign On?
- How do I personalise ‘My Imperial’?
- What is ‘My Imperial’?
Navigation
News
- Editing a news article
- Image sizes in new look news articles
- Adding a news article FAQs
- News article – information about each field
- Adding a news article
- How do I add a news feed to my website?
PWP
- How to Add a Research Group to a PWP
- Can I have my own web page?
- How do I edit my Professional web page (PWP)?
- How do I create Professional Web Pages (PWPs)?
- What are Professional Web Pages (PWPs)?
Redirects
Rich content
- How to Use Web Clippings
- How to add a People list to a page
- How do I add a HTML portlet to a page
- How do I upload Flash Content to a CMS page
Search
- How to add a Filtered search (for a website / page group)
- What is meta data?
- What College web content is indexed?
- Can you include my external website in the search listings?
- Can I include a search of my own page group within my site?
- Why is some content log in only?
- Can I exclude my page / site from the College search?
- How do I improve the rank of my page?
- How are pages ranked?
- How do I report inaccurate search results?
- Which search engine does the College use?
- How do I search for Imperial staff?
- Search hints
- How do I search Imperial’s website?
- How can I add metadata tags to my pages?
Security
- What is Single Sign On?
- How do I perform a bulk update of permissions?
- How do I manage user groups?
- How do I hide pages from public view?
- How do I change permissions?
- How do I obtain permissions?
- How are user groups named?
- I’ve accidentally deleted my permissions to manage a site or page – what should I do?
- Can I create my own user permission groups?
- How are permissions set?
Sharepoint
- Sharepoint Workspace – best practice guidelines
- Sharepoint – How to check that a folder or document within a Library is visible to the public?
- Sharepoint – How to check that a Library is visible to the public?
- Does SharePoint have a file size limit?
- How to upload a document into SharePoint and link to it from your Web page
- Can I restrict access permissions on a file?
- Mapping network drives to SharePoint Libraries
- Recommended naming conventions and illegal characters in SharePoint
- What is SharePoint?
- How do I add or link to a downloadable file?
Statistics
Tables
Training
Uncategorized
Video
- New CMS Editor Functionality – adding Videos, social media and quotations
- Uploading a video/audio file to the media library
- Video and audio statistics
- What file types does the uploader accept?
- Which resolution should I record my video in?
- Is there a difference in the way that users search for content in the Media Library and iTunes U?
- My existing content has been incorrectly categorised in iTunes U – what should I do?
- What are appropriate tags for content I have uploaded to the Media Library?
- What is the rationale for assigning content (items) to categories, channels and collections in iTunes U?
- What are categories, channels, and collections in iTunes U?
- Can I choose to only upload content to the Media Library without publishing it to iTunes U?
- How do I know if my material infringes copyright?
- How do I upload Flash Content to a CMS page

